Get in touch
Orders and products
| {{support_email}} | |
| Phone | {{support_phone}} |
| Hours | {{business_hours}} |
| Reply | {{response_time}} |
Data protection
Access requests, deletion, or anything else covered by the privacy policy go to {{privacy_email}}. We reply within a month, usually much sooner.
Registered office and returns
{{registered_address}}
Returns go here. It isn't a shop, so there's nothing to visit and no counter to call at. Tell us you're cancelling before you post, so we know to expect the parcel: the returns policy has the steps.
Before you write
Include your order number if you have one, and say which channel you ordered through. It saves a round trip.
- Cancelling or returning something? The returns policy has the steps.
- Parcel late or missing? Check shipping first, then tell us.
- Want to know where a product came from? Ask, or see how we check sourcing.